Physician's Choice

Does Physician's Choice Have a Money-Back Guarantee? Our 60-Day Return Policy

Updated Oct 18, 2026 · 10 sources

Yes. Physician’s Choice has a 60-day money-back guarantee, and our Return and Refund Policy says: “we offer a 60-day return policy with no questions asked.”^1,2 To request a return, call 877-395-2707 or email refunds@physicianschoice.com, and keep your receipt or proof of purchase.¹ Outside that 60-day window, items must be unopened, unused and in their original packaging.¹

Key points

Our product page for 60 Billion Probiotic prints a “60-day money-back guarantee,” and our policy offers returns for 60 days with no questions asked.^1,2
A return starts with a call to 877-395-2707 or an email to refunds@physicianschoice.com, and every return needs a receipt or proof of purchase.¹
After the first 60 days, the policy takes back only unopened, unused items in original packaging, in the condition they arrived.¹
For a bottle bought from another retailer, our where-to-buy page says shipping and return terms are set by each retailer.³

What is the Physician’s Choice return policy?

It is a 60-day return policy with no questions asked, and it starts with a phone call or an email to us.¹ Within the first 60 days you can request a return. After that, the item has to be unopened and unused, in its original packaging. Every return needs a receipt or proof of purchase. The table sets each step next to the policy’s own words and the section of the page they come from.

Our Return and Refund Policy and where-to-buy page, as they read on October 18, 2026.
What you want to do	What our policy page says	Where it says it
Return a product within 60 days	“If you are unsatisfied with your purchase, we offer a 60-day return policy with no questions asked.”	Return and Refund Policy, “Returns”
Ask for a return	Call 877-395-2707 or email refunds@physicianschoice.com. The “Start your return/refund” link on the page opens an email to that address.	Return and Refund Policy, “Returns”
Show what you bought	“To complete any return, please provide a receipt or proof of purchase.”	Return and Refund Policy, “Returns”
Return something after 60 days	“Outside of the initial 60-day return window, items must be unopened in original packaging, unused, and in the same condition that your order was received. Please contact us to arrange your return.”	Return and Refund Policy, “Returns”
Send the return after you request it	Package the items safely and securely and ship them by reliable carrier to Amware Logistics, 1250 N. Fairway Dr., Building B Suite 106, Avondale, AZ 85323.	Return and Refund Policy, “Shipping”
Replace a damaged item	Replacements are limited to items that are damaged, or to a known shipping error causing excessive delay or a misplaced shipment. Request one at 877-395-2707 or support@physicianschoice.com.	Return and Refund Policy, “Exchanges”
Return a bottle bought elsewhere	“Shipping and return terms at other retailers are set by each retailer.”	Where to Find Physician’s Choice, retailer table

Some of our product pages name it too: the guarantee printed on the product page for 60 Billion Probiotic reads “60-day money-back guarantee.”² See the guarantee on the product page.

How do I return Physician’s Choice?

Contact us first, then ship. Call 877-395-2707 or email refunds@physicianschoice.com to request the return; the “Start your return/refund” link on our policy page opens an email to that same address.¹ Hold on to your receipt or other proof of purchase; the policy asks for one to complete any return.

Request the return by phone or email, as above.¹
Find your proof of purchase. The FTC advises keeping records of online purchases, like receipts and emails, so you can hold a seller to its promises.⁹
Pack and ship it by reliable carrier to the returns address on our policy page: Amware Logistics, 1250 N. Fairway Dr., Building B Suite 106, Avondale, AZ 85323.¹
Watch your inbox. When the return has been received and inspected, we email you with its status.¹

Our contact page lists 1-877-395-2707 and support@physicianschoice.com, and its “Start a return or refund” link leads to the policy page.⁴

A damaged item or a shipping mistake

That is a replacement, not a return. The policy limits replacements to items that are damaged, or to a known shipping error that causes an excessive delay or a misplaced shipment, and asks you to request one at 877-395-2707 or support@physicianschoice.com.¹

Can I return an opened bottle?

Within the first 60 days, the policy offers returns with no questions asked.¹ Its unopened condition is written for later returns: outside the initial 60-day window, items must be unopened, unused, in original packaging and in the condition you received them. So if your bottle is open and you are inside 60 days, request the return. The policy does not address how much of a bottle is left; ask us at refunds@physicianschoice.com before you ship.

How long do refunds take?

Our policy page gives the order of events: after your return arrives and is inspected, we email you its status, and refunds are credited to your original method of payment.¹ For the timing of your own refund, write to refunds@physicianschoice.com, the address the policy gives for late or missing refunds.

The policy adds that once we have fully processed a refund, any remaining issue is between you and your financial institution.¹

What if I bought it at a store or online retailer?

Start with the store you bought from. Our where-to-buy page says shipping and return terms at other retailers are set by each retailer, and it lists our 60-day return policy, no questions asked, in the physicianschoice.com row.³ The official retail partners that page names are Amazon, TikTok Shop, Walmart, Target, CVS, Sam’s Club, Costco, GNC, H-E-B and iHerb.³

For a subscription placed on Amazon, our help center says our team cannot reach Amazon.com customer accounts the way it can on our own site, and advises reaching out to Amazon’s support team.⁸ For marketplace orders in general, the FTC suggests checking the seller’s rules about refunds and returns before you buy.¹⁰

Can I skip or cancel a subscription?

Yes. Our help center calls the subscription program term and penalty free and says you can stop it or start it back up at any time.⁵ To skip, log in to your account, manage your subscriptions and select “skip” for each shipment you want to pass on.⁶ We can also push back your next bill date, and physicianschoice.com offers a text-message option for managing a subscription.⁵

Seeing recurring orders when you meant to buy once? The help center explains that choosing the “one-time purchase” button avoids a subscription, and that support@physicianschoice.com can help you cancel one.⁷

If a product disagreed with you

If you experience an adverse event, stop using the product and contact your healthcare provider immediately. Please also notify us at support@physicianschoice.com or 1-877-395-2707.

Questions people ask

Does Physician’s Choice have a money-back guarantee?

Yes, a 60-day money-back guarantee. Our Return and Refund Policy offers a 60-day return policy with no questions asked: call 877-395-2707 or email refunds@physicianschoice.com to request a return, and keep your receipt or proof of purchase.

Can I return an opened bottle?

The policy’s unopened, unused and original-packaging condition is written for returns outside the initial 60-day window. Inside those 60 days, the policy offers returns with no questions asked, so contact us to request one.

How long do refunds take?

After your return is received and inspected, we email you its status, and refunds are credited to your original method of payment. For the timing of a specific refund, email refunds@physicianschoice.com.

What if I bought it at a store or online retailer?

Check that store’s return policy first. Our where-to-buy page says shipping and return terms at other retailers are set by each retailer, and it lists the 60-day return policy in the physicianschoice.com row.

Where do I send a return?

To the returns address on our policy page: Amware Logistics, 1250 N. Fairway Dr., Building B Suite 106, Avondale, AZ 85323. Request the return by phone or email first.

The short version

Physician’s Choice has a 60-day money-back guarantee: for 60 days our policy takes returns with no questions asked, and after that only unopened, unused items in original packaging. Request one at 877-395-2707 or refunds@physicianschoice.com, with proof of purchase. Bought it elsewhere? That retailer sets its own return terms.

Sources

How this page was made

Sources fetched October 18, 2026. Every policy line here is quoted or closely paraphrased from our live Return and Refund Policy, 60 Billion Probiotic product page, where-to-buy page, contact page and help center as they read that day. For the current wording, check the Return and Refund Policy page itself. Written by Physician’s Choice.